MetFab Heating Customer Service

With over 130 years of combined HVAC experience, we believe we are the right people to contact for all of your heating and cooling needs.  In fact, with over 10,000 customers, we are one of the leaders in Clark County for heating and air conditioning, installation and service.

We focus on respecting our customers and their homes.  From the first phone call to the completion of the installation, exceeding our customer’s expectations is one of our main goals.   

We also respect our customer’s busy life.  Almost all of our installations are completed as scheduled, and techs are often early to scheduled service calls.    Many of our new customers call us because one of our competitors didn’t show up on time for an appointment or they didn’t show up at all! 

A few other reasons to consider us:

·We are a medium sized, local business – not too small and we are certainly not a corporate or national organization.  The owner and founder of MetFab Heating continues to run the business today and sees that everything is done on time and with impeccable customer service.

·We specialize in retrofits – when you need a new furnace or heat pump for your home, we can perform a heat-loss calculation on your home and size your new heating equipment correctly to ensure comfort and efficiency.

·Each installation is a custom installation; all custom sheet metal work is fabricated in our shop, to your job’s requirements.  Some of our competitors outsource the sheet metal fabrication which could effect costs and lead to longer installation times.

·Our installers and technicians are NATE-certified, the recognized standard of testing in our industry today. 
·MetFab lead installers and service techs are licensed for low voltage wiring as required by the Department of Labor and Industries. 

·MetFab Heating employees are up to date in today’s technical equipment through ongoing training of over a hundred hours per year.

·All of our employees are proud to wear MetFab Heating uniforms and drive trucks with our name in large letters and conduct themselves in a professional manner at all times.

And perhaps most important - we take extra pride in the quality of our work. We make the extra effort to do the little things that you may or may not notice. It’s just who we are, proud to be the best at what we do.